SHIPPING INFORMATION

EASY RETURNS

If you are unhappy with your purchase, please feel free to contact us by sending emails to info@oeyes.com, we will reply to you within 24 hours in accordance with the following Return Policy:

• Items must be sent back within 30 days of the delivery date (from the date you receive the items).
• Items must be unworn, unwashed, and have original tags attached.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, swimwear, undergarments and accessories are non-returnable.
• Returns are processed within 5-7 business days after your item(s) are received by OEYES.
• OEYES does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
• Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email info@oeyes.com for assistance.)
• Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging.)
• The original shipping fee and insurance are non-refundable.

• Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with credit card for your refund to appear.

HELP