SHIPPING

Please note: Total Delivery Time = Processing Time + Shipping Time

Notice

  • Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
  • Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
  • It may take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

Item Processing Time

The Item Processing Time is the time from receiving your order to physically dispatching your order.

After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer.

The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.

If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch.

We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

Shipping Rates

COUNTRY COST SHIPPING TIMES
Australia FREE for orders over US$59 otherwise US$20 5 - 12 Business Days
Austria FREE for orders over US$59 otherwise US$6.99 7 - 17 Business Days
Bahrain FREE for orders over US$59 otherwise US$6.99 13 - 15 Business Days
Belgium FREE for orders over US$59 otherwise US$6.99 7 - 20 Business Days
Canada FREE for orders over US$59 otherwise US$6.99 7 - 17 Business Days
Czech FREE for orders over US$59 otherwise US$6.99 7 - 22 Business Days
Croatia FREE for orders over US$59 otherwise US$6.99 9 -25 Business Days
Denmark FREE for orders over US$59 otherwise US$6.99 7 - 17 Business Days
France FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
Greece FREE for orders over US$59 otherwise US$6.99 7 - 25 Business Days
Germany FREE for orders over US$59 otherwise US$6.99 7 - 17 Business Days
Italy FREE for orders over US$59 otherwise US$6.99 7 - 14 Business Days
Kazakhstan FREE for orders over US$59 otherwise US$6.99 15 - 25 Business Days
Kuwait FREE for orders over US$59 otherwise US$6.99 13 - 15 Business Days
Luxembourg FREE for orders over US$59 otherwise US$6.99 7 - 17 Business Days
Malaysia FREE for orders over US$59 otherwise US$6.99 7 - 9 Business Days
Netherlands FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
New Zealand FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
Norway FREE for orders over US$79 otherwise US$9.99 3 - 13 Business Days
Oman FREE for orders over US$79 otherwise US$6.99 13 - 15 Business Days
Philippines FREE for orders over US$79 otherwise US$9.99 7 -18 Business Day
Poland FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
Portugal FREE for orders over US$59 otherwise US$6.99 9 - 25 Business Days
Russia FREE for orders over US$89 otherwise US$6.99 7 - 17 Business Days
Qatar FREE for orders over US$89 otherwise US$6.99 13 - 15 Business Days
Spain FREE for orders over US$59 otherwise US$6.99 9 - 17 Business Days
Saudi Arabia FREE for orders over US$89 otherwise US$15 3 - 5  Business Days
Singapore FREE for orders over US$59 otherwise US$6.99 7 - 9 Business Days
Sweden FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
Thailand FREE for orders over US$59 otherwise US$6.99 7 - 9 Business Days
Turkey FREE for orders over US$59 otherwise US$6.99 5 - 12 Business Days
United Arab Emirates FREE for orders over US$59 otherwise US6.99 7 - 11 Business Days
United Kingdom FREE for orders over US$59 otherwise US$6.99 5 - 11 Business Days
United States FREE for orders over US$59 otherwise US$6.99 7 - 14 Business Days
Vietnam FREE for orders over US$59 otherwise US$6.99 7 - 9 Business Days