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To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure to fill in the correct address. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the delivery address is wrong and the delivery is unsuccessful.

Please note the total delivery time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

Due to the Spring Festival holiday, Some orders will take longer to process

1. Processing time:

It usually takes about 3-7 business days.

2. Shipping rates & timelines: 

COUNTRY COST SHIPPING TIME
United States Over US$99: Free 10 - 20 Business Days
Under US$99: Depends on the weight of the stuff.

 

WEIGHT COST
0KG–0.099KG $5.00 USD
0.1KG–0.199KG $5.50 USD
0.2KG–0.399KG $6.00 USD
0.4KG–0.599KG $8.00 USD
0.6KG–0.799KG $10.00 USD
0.8KG–0.999KG $14.00 USD
1KG–1.199KG $16.00 USD
1.2KG–1.399KG $18.00 USD
1.4KG–1.599KG $21.00 USD
1.6KG–1.799KG $23.00 USD
1.8KG–1.999KG $26.00 USD
2KG–2.499KG $30.00 USD
2.5KG–2.999KG $35.00 USD
3KG–3.499KG $43.00 USD
3.5KG–3.999KG $50.00 USD
4KG–4.499KG $55.00 USD
4.5KG–4.999KG $60.00 USD

 

COUNTRY COST SHIPPING TIME
Croatia Over US$99: Free 10 - 20 Business Days
Under US$99: Depends on the weight of the stuff.

 

WEIGHT COST
0KG–0.199KG $11.00 USD
0.2KG–0.399KG $12.00 USD
0.4KG–0.599KG $13.00 USD
0.6KG–0.799KG $14.00 USD
0.8KG–0.999KG $22.00 USD
1KG–1.199KG $17.00 USD
1.2KG–1.399KG $18.00 USD
1.4KG–1.599KG $19.00 USD
1.6KG–1.799KG $20.00 USD
1.8KG–1.999KG $27.00 USD
2KG–2.199KG $29.00 USD
2.2KG–2.399KG $30.00 USD
2.4KG–2.599KG $31.00 USD
2.6KG–2.799KG $32.00 USD
2.8KG–2.999KG $33.00 USD
3KG–3.499KG $36.00 USD
3.5KG–3.999KG $39.00 USD
4KG–4.499KG $42.00 USD
4.5KG–4.999KG $45.00 USD
5KG–5.499KG $48.00 USD
5.5KG–5.999KG $51.00 USD
6KG–6.499KG $54.00 USD
6.5KG–7.999KG $62.00 USD
8KG–9.999KG $74.00 USD
10KG–14.999KG $103.00 USD

Notes:

  1. You can check the actual postage information on the checkout and shopping cartpages if your order does not qualify for free shipping.
  2. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

 

3. Delivery policy: 

If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. OEYES does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.

4. Shipping fee calculation for other countries:

Step 1: Click the shopping cart icon on <Homepage>

Step 2: Click to 《view cart》 on the <Shopping Cart Page>

Step 3: Select a country to calculate shipping costs

YOU’RE ALL SET!

THANKS FOR BEING PART OF THE #OEYESFAM!

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